SERVICE

The minute you walk into a Tide Dry Cleaners location, you'll notice the difference. Our locations are airy, crisp and new. Our happy, well-trained, energetic staff will greet you with a smile, and are eager to serve you and get you on your way.

THE 7-POINT INSPECTION PROCESS

Great customer service is in the details.
cleanest of clean
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Did you ever wonder what happens after you drop off your garments? Follow a day in the life of a shirt.
 7-Point Inspection Process

Our 7-Point Inspection Process is a service you will only find at Tide Dry Cleaners and it further emphasizes our commitment to our customers.

In our 7-Point Inspection, each garment is inspected multiple times at 7 unique points in the cleaning process for quality and service. This ensures your garment will not only be thoroughly clean, but will look as good or better than the last time you wore it.

We inspect garments for stains, damage, missing or broken buttons, and special instructions from our customers.

Additionally, we check shirts for:

  • - Crisp, clean & fresh, even inside the shirt collar
  • - Collar is pressed flat on back with no top button rollover
  • - Neat, flat pocket
  • - Properly pressed back crease
  • - Attention to cuffs, all missing buttons are replaced
  • - Plackets aligned and pressed neatly
  • - Shirt tail pressed flat
  • 1

    DROP OFF

    Inspection including special instructions from the customer

  • 2

    CHECK IN

    Detailed inspection for stains, damage, and missing/ broken buttons

  • 3

    SORTING STATION

    Inspection during sorting for dark/ light and starch/ no starch

  • 4

    PRE-PRESS

    After cleaning and before pressing, garments are inspected a fourth time

  • 5

    PRESSING

    Each garment is individually inspected while being pressed

  • 6

    FINAL INSPECTION

    Cleaned and pressed garments individually go through a final detailed inspected while on the hanger. For shirts, the closure of the third button indicates that the inspection is successfully completed and the shirt is ready to wear

  • 7

    ASSEMBLY & DELIVERY

    Individual garments are assembled into orders and bagged for presentation to the customer

UNRIVALED CUSTOMER SERVICE

As soon as you arrive, you’ll notice the difference
UNRIVALED CUSTOMER SERVICE
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At Tide Dry Cleaners, great customer service isn’t just a phrase, it’s our job.
Tide Dry Cleaners,

At Tide Dry Cleaners, our Customer Service Representatives take pride in their work and a job well done. You’ll notice that we’re always smiling and friendly, and willing to put forth the extra effort to ensure the best experience for our customers. We love what we do here, and it shows!

From the moment you pull into our drive-thru valet or step through the doors of one of our locations, our smiling staff will leave you confident that your garments are in good hands.

KEY DIFFERENCES

Using Tide technology for superior results
KEY DIFERENCES
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FRESHSCENT

FRESHSCENT™

Enjoy Tide Dry Cleaners light, fresh and clean scent in every item we clean for you. We also offer unscented upon request.

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SPOTLIFT™

Specially formulated with powerful stain fighting agents, SpotLift™ is an innovative process that gently, yet thoroughly, helps remove spots and stains. Your clothes are always hand-checked and spot-cleaned with state-of-the-art technology that gets out many of the toughest stains.
Image shows tomato soup stain on 100% cotton, before and after Spotlift™.

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COLORGUARD™

Tide ColorGuard™ helps preserve your clothes so you can enjoy the true, vibrant colors, wash after wash. (Works best on cottons and cotton blends.)

SPECIAL SERVICES

Services you wil only find at Tide Dry Cleaners
SPECIAL SERVICES
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TIDE BACK TO BLACK™

What we can do with black is amazing. For some all-black cotton garments, an infusion of color locks onto the fibers.

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TIDE RESTORE™ FOR WHITES

If you’re looking for whiter whites, Tide Restore™ for Whites can work wonders on many of your cotton garments.

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TIDE RESTORE™ FOR COLORS

It’s remarkable. Tide Restore™ for Colors technology actually returns fibers closer to their original smoothness, so colors stand out with improved clarity.