Frequently Asked Questions

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FAQs

What is the closest location to me?

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What are your hours of operation?

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Is Tide Dry Cleaners a Green dry cleaner?

Tide Dry Cleaners uses GreenEarth cleaning solvent. GreenEarth Cleaning is the world’s largest brand of environmentally friendly dry cleaning. The GreenEarth brand name refers to an exclusive dry cleaning process that replaces the petrochemical solvents traditionally used in dry cleaning with liquid silicone. Liquid silicone is an odorless, colorless solution that is an excellent carrier for detergents, has ideal properties for fabric care and is better for the environment. Please visit www.greenearthcleaning.com for more information about GreenEarth.

How does the drop box work?

The Tide Dry Cleaners 24-hour drop box allows guests to drop off their items for cleaning anytime of the day. The items will be promptly cleaned by our team and picked up at your convenience. Ask one of our employees for an express bag to begin using this service.

How does the 24 hour locker service work?

The Tide Dry Cleaners secure locker system allows guests to pick up their orders during non-business hours. Guests can access the lockers anytime, day or night with a unique 4-digit code.

What is your turn around time for dry cleaning?

Garments dropped off by 9 am on business days will be cleaned and ready for pick-up after 5 pm on the same business day.

Does Tide Dry Cleaners do alterations and repairs? What is the turn around time?

Tide Dry Cleaners will complete your alterations in approximately 1 — 3 business days.

How do your prices compare to competitors?

Our prices are competitive in the industry. Our focus at Tide Dry Cleaners is to provide our guests with excellent service as well as exceptional quality cleaning.

What is dry cleaning? How do you clean clothes without getting them wet?

Dry cleaning is any cleaning process for clothing and textiles using a solvent other than water. Tide Dry Cleaners uses GreenEarth cleaning solvent. GreenEarth Cleaning is the world’s largest brand of environmentally friendly dry cleaning. The GreenEarth brand name refers to an exclusive dry cleaning process that replaces the petrochemical solvents traditionally used in dry cleaning with liquid silicone. Liquid silicone is an odorless, colorless solution that is an excellent carrier for detergents, has ideal properties for fabric care and is better for the environment. Please visit www.greenearthcleaning.com for more information about GreenEarth.

What clothes should I dry clean?

Be sure to read the care labels on your clothing before washing. Almost any garment can be dry cleaned. The professionals at Tide Dry Cleaners inspect each item garment prior to cleaning and clean it according to the care label.

How do I remove a stain?

Home remedies for stain removal often do no work and can cause permanent fabric damage. Your Tide Dry Cleaners team are experts in stain removal. We will remove the stain while keeping the type of material, colorfastness and the cause of the stain in mind in order to gently yet effectively remove the imperfection.

Does dry cleaning shorten the life of a garment?

No. In fact, the opposite is true. When a garment is cleaned in water, the yarns swell causing the clothing to receive more agitation in the washing process. This does not occur with dry cleaning, therefore prolonging the life of your garment.

What services does Tide Dry Cleaners provide?

We provide a comprehensive list of dry cleaning services to handle your garments as well as household items. Services include: Dry Cleaning & Laundry, Wash & Fold, Household Items, Outerwear, Special-Care Fabrics, Wedding Dresses, Alterations & Repair

Why should I choose Tide Dry Cleaners over a competitor?

In short, we treat you and you clothes the way they should be treated through unmatched quality, convenience and customer service.

How often should I dry clean my clothing?

Shirts, blouses and evening wear: every 1-2 weeks. Sweaters, skirts, pants, everyday dresses and suits: every 3 wears. Throw pillows, comforters, duvet covers and bedspreads: every 6 months. Outdoor jackets and coats: every season. Curtains: every year.

Does Tide Dry Cleaners offer discounts?

Tide Dry Cleaners does offer discounts. To get the latest news, offers, and promotions, give us your email address to Stay Connected

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